(Red) Alert


This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. From 17 May 2021 your vaccine status will be available on the NHS App and Website.

Welcome to Haven Health

Dear Patients

You may have seen on the news and in the media that from Monday 17 May, doors at GP surgeries are "re-opening". As you will know Haven Health has been open through-out the pandemic and has never been closed, always offering patients telephone and online appointments, with face to face consultations based upon clinical need. This is in line with national requirements to keep patients safe, whilst Covid infection rates were high and before the vaccination program delivery was widespread.

GP practices are now being encouraged to offer patients consultations based upon preference however, before we have more and more people coming into the surgery reception to see us in person, we need abit of time to put in place measures to keep all our patients safe and to decide how best to progress the triage first model of working.

As we wait for further national guidance from NHS England, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicans time to best support our patients - particularly those that need us most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safely .

Thank you for your continued support 




Monday:             08:00 - 18:30

Tuesday:             08:00 - 18:30

Wednesday:       08:00 - 18:30

Thursday:           07:00 - 20:00

Friday:                08:00 - 18:30

Sat & Sun:          Closed


Tel:  01394 670107


Haven Health, Grange Farm Rd, Felixstowe,  IP11 2XD